Communicate with Impact. Lead with Confidence.
Designed for professionals who aim to collaborate effectively and lead in today’s business environments.
The course integrates strategic communication frameworks, emotional intelligence, AI literacy, and integrated skills assessments to help learners develop advanced proficiency in business communication in English. By the end of this course, learners will be able to:
Communicate as a Leader in an AI-augmented and Hybrid Workplace
- Analyze and respond to complex workplace scenarios using strategic frameworks
- Diagnose communication breakdowns and recommend actionable solutions
- Produce clear, concise, and coherent business messages using advanced grammatical structures
Lead Multicultural Teams with Culturally Sensitive Communication
- Adapt communication style across cultures (high-context/low-context, direct/indirect feedback)
- Use inclusive language to foster psychological safety and belonging
- Apply active and empathetic listening techniques to build trust
Course Content at a Glance
- Business Communication in the Age of AI
- Thriving in a Hybrid Workplace
- Effective Communication in a Diverse Workplace
- Deciphering Nonverbal Cues in Communication
- Business Etiquette, Teamwork, and Meetings
- Business Presentations to Engage with the Audience
- Leadership Styles and Communication
- The Role of Listening in Leadership
- The Role of Emotional Intelligence (EQ) in Communication
- Strategic Communication in Business
- Business Communication Scenario Analysis
- The Three ‘Cs’ of Business Communication
What Makes This Course Different?
- Practical, not theoretical content: Leadership communication skills in the Canadian context
- Balanced skills development: Reading, writing, listening, speaking, grammar, and vocabulary
- Course Duration: 12 weeks (approximately 48 – 60 instructional hours)
- Assessment: Pre-assessment, module-based tasks, and post-assessment
- Format: Online, with weekly trainer-led sessions
- Target CLB Level: 8 – 9