Professional Communication for ESL Learners

Professional Communication for ESL Learners

Build Confidence. Communicate Clearly. Succeed Anywhere.

This practical, job-focused course will give you the professional communication skills you need to succeed in a Canadian workplace. 

Whether you are preparing for a career, starting a new job, or adapting to life in Canada, this course will help you become a confident and effective English communicator, ready to succeed in any professional setting. Over 12 modules, you will develop skills to:

Develop Professional Communication Skills

  • Give clear instructions and professional feedback
  • Lead and participate in meetings with confidence
  • Write clear, polite emails and messages
  • Handle misunderstandings and difficult conversations

Build a Strong Foundation for Career Success

  • Prepare for and succeed in job interviews
  • Build relationships through small talk and inclusive language
  • Manage emotions during negotiations and tense situations
  • Communicate effectively in virtual and hybrid teams

Course Content at a Glance

  1. Achieving Excellence at Work
  2. Getting to Know Your Diverse Workplace
  3. Fostering Effective Communication
  4. Overcoming Barriers to Successful Listening
  5. Communicating Our Perceptions
  6. Different Viewpoints and Conflict Management
  7. Principles for Virtual Team Communication
  8. Managing Difficult Conversations
  9. Running Team Meetings Effectively
  10. The Role of Small Talk in Professional Relationships
  11. Preparing for a Job Interview at a Canadian Company
  12. Maintaining Emotions in Negotiations

By the end of this course, you will feel more confident, professional, and prepared to communicate in English in any Canadian workplace situation.

What Makes This Course Different?

  • Practical, not theoretical content: Developing language and cultural skills for Canadian workplace
  • Balanced skills development: Reading, writing, listening, speaking, grammar, and vocabulary
  • Course Duration: 12 weeks (approximately 48 – 60 instructional hours)
  • Assessment: Pre-assessment, module-based tasks, and post-assessment
  • Format: Online, with weekly trainer-led sessions
  • Target CLB Level: 4-5